Founders Friday – Joseph Gan

Founders Friday – Joseph Gan

Introduction to the series

What are the typical challenges faced by startup founders? What do successful founders have in common? 
In this series, we find out how startup founders overcome key challenges to growing their companies. 

This Friday, we are excited to feature Joseph Gan, CEO & Co-founder of V-Key.

About Joseph

A pioneer in the mobile application security landscape, Joseph lives to innovate and disrupt through technology. Joseph was educated at Raffles Institution before studying Electrical Engineering at Stanford University on a PSC Overseas Merit Scholarship. 

Joseph led engineering and R&D teams at the Centre for Strategic Infocomm Technologies and D’Crypt Pte Ltd before co-founding V-Key in 2011. Recently, Joseph was featured in a Straits Times article on “CEOs who live in HDB flats”!  

About V-Key:

V-Key is a global leader in software based digital security used by banks, governments and payment gateways. 

Usage of mobile banking, mobile payments, mobile-capable government services and mobile enterprise workforce enablement has grown rapidly, but current security measures, comprising a mixture of hardware and SMS-based authentication, present significant challenges. There is a growing need for higher standards of mobile security, delivered ubiquitously with a refinement of holistic user experience.

V-Key’s pioneering products and services were created to meet these emerging challenges. Since 2011, the company has grown from strength to strength, winning multiple awards and working with clients worldwide. It also has expanded out of Singapore to include teams in Vietnam and India. 

V-Key raised 12M in a Series B round led by Ant Financial and IPV Capital in 2014.

In one sentence, how would you summarise your journey so far

 
Joseph (J): It’s been an amazing journey as we have grown our products and business alongside the development of the new digital economy.

What has been the most satisfying aspect of entrepreneurship for you? 

 
J: It is deeply rewarding to see our solutions widely deployed and used by lots of people to simplify and secure their daily digital lives

What do you feel is the essential quality a startup founder must have? 

 
J: PERSEVERANCE – the dedication to make things work even when things seem ovewhelmingly bleak.

How did you acquire your first customers?

 
J: They came naturally as they believed in the team and the technology that we were building to solve their problems.

What advice would you have for someone contemplating leaving the corporate world to be an entrepreneur?  

 
J: Entrepreneurship can be very personally and professionally rewarding, but also challenging; be an entrepreneur only if you are passionate about what you want to build. Your passion keeps you going and allows you to persevere through tough times.

What was the biggest challenge you faced in scaling your sales? 

 
J: My biggest challenge was building up the channels and sales teams from scratch, not just in Singapore but also around the region and internationally.

What aspects were the most important when building your team?

 
J: Culture, skills, and experience with deep technology for enterprises

If you had to build your team again, what would you do differently?

 
J: When we first started, I made the mistake of not always placing a high enough priority on culture. It wasn’t easy as the talent pool back then was quite small, and we heavily needed deep skill sets. I think we would have done better if we had hired a bit more selectively even if that translates to a slower pace, as not everybody was able to scale with the company as it grew.

What are the top 3 tips you have for investor pitching? 

 
J: 1) Tell your story, especially since you are likely to be passionate about why you are doing this.
2) Build a clear pitch around the problem and why customers will buy your solution.
3) Have a comprehensive business plan – how you will make money and grow the business 

According to your investors,  what sets you apart from other startups?

 
J: We differentiate by combining:
1.)Our groundbreaking technology and solutions for securing digital transactions and data in mobile aps and IoT deployments with;
2) Our ability to deploy these to solve our customers’ business problems around the digital user experience.

Any other words of wisdom that you would like to share? 

 
J: Your founding team, as well as core leadership team, are your most crucial assets in your startup. Select the members carefully and keep strengthening the team as your grow.

Stay tuned for next week's episode of Founders Friday

TalentKraft offers solutions specially catered to your startup’s HR and scaling challenges.

  • Click here if you would like to know more about how we will get our hands dirty and help you build an all star team, win over investors, and create a sales strategy to catalyse your growth
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