The art of client conversations is vital in professional services
For professional services, one must deliver compelling value that resonates with the client’s need during conversations.
Some people do this naturally and effortlessly. For the rest of us, effective techniques and a clear methodology are needed to help us understand the nuances of a client’s challenge.
In Strategic Client Conversations, we share the techniques used by leaders in top professional services firms to empower your team to have better conversations, and hence create greater value for your firm.
Turning conversations into opportunities
IF YOU WANT YOUR TEAM TO:
- Smoothly uncover client needs, or even crystallize needs they didn’t know they had
- Ace prospecting meetings and find the keys to unlock winning
proposals - Guide prospects to want to buy from you, without you needing to sell to them
THIS IS THE SOLUTION FOR YOU.
We will go through a 3-stage framework to:
- Uncover your client’s latent needs
- Understand uncovered problems in sufficient depth to scope a proposal
- Maximize your chances of winning work
Adding value in conversations
IF YOU WANT YOUR TEAM TO:
- Add value in any conversation, even on topics that are beyond their own expertise
- Create a positive impression as someone worth talking to, remaining top of mind whenever a potential client needs help
THIS IS THE SOLUTION FOR YOU.
Our syllabus will cover how to impress clients by helping them:
- Get clarity on their challenges
- Generate creative options
- Quickly access viability
- Make better decisions
